New Resident City Services Checklist for Troy

Moving to Troy is exciting, but the first week can feel like a maze of to‑dos. You want your lights on, your trash picked up, and your address updated without hiccups. This simple checklist walks you through the essentials so you can settle in with confidence. Let’s dive in.

Quick-start checklist (week 1)

• Start utilities: set up electric with DTE Energy and natural gas with Consumers Energy.
• Set up water/sewer billing through the city’s utility billing portal. Create or update your account.
• Arrange trash, recycling, and yard waste. Review curbside rules with Tringali Sanitation and use SOCRRA for drop‑offs and household hazardous waste at the SOCRRA drop‑off center.
• Update your driver license/ID and vehicle registration with the Michigan Secretary of State.
• Register to vote or confirm your polling place with the Troy City Clerk.
• Confirm property tax timing and payment options through the Oakland County Treasurer.
• Report city service issues or request carts using the Citizen Request Portal.
• Forward your mail with USPS and update banks, insurers, and subscriptions.

Set up utilities

Electric service (DTE Energy)

DTE is the primary electric utility for most Troy addresses. You can start, stop, or transfer service online through DTE’s service page. Have your service address, start date, and ID ready. Some new connections may require a quick site visit.

Natural gas (Consumers Energy)

Set up gas service or transfer an existing account through Consumers Energy. Be prepared to verify your identity and provide your move‑in date. Keep your lease or closing documents handy in case they are requested.

Water and sewer (City billing)

Water and sewer are billed by the city. New owners and tenants should register for billing and set up payment preferences. Visit the city’s utility billing portal to create or update your account. If your property has an irrigation meter, check seasonal policies before turning systems on.

Trash, recycling, and bulk items

Curbside pickup

Troy contracts with Tringali Sanitation for residential curbside pickup. Review cart placement, weight limits, and holiday schedules on Tringali’s guidelines. Confirm your collection day and set carts out by the posted time.

Drop‑offs and hazardous waste

SOCRRA operates the regional recycling drop‑off and household hazardous waste program for Troy residents. Many drop‑offs require appointments. Check accepted items, hours, and scheduling at the SOCRRA drop‑off center.

Missed pickups and cart requests

If you need a replacement cart, a cart size change, or to report a missed pickup, use the city’s Citizen Request Portal. Include your address and a brief description to speed things up.

Address, ID, and voting

Change your address with the state

Update your driver license or state ID and vehicle registration with the Michigan Secretary of State. Remember, USPS mail forwarding does not update state records.

Voter registration and elections

Confirm your registration status, precinct, and election deadlines with the Troy City Clerk. If you plan to vote absentee, review the city’s process early.

Taxes and city billing

Property tax bills are typically issued twice a year. If you have a mortgage, check whether taxes are paid through escrow. For due dates, payment options, and delinquent tax information, visit the Oakland County Treasurer. Keep an eye on bill mailings at your new address.

Local contacts and services to know

• Emergencies: call 911. For non‑emergencies, save the Troy Police Department’s station contact. You can find details on the Troy Police Department page.
• City requests: use the Citizen Request Portal for missed trash, park issues, and code concerns.
• Library: the Troy Public Library offers cards, events, and study spaces. Bring photo ID and proof of Troy address to sign up.
• Parks and recreation: explore lessons, youth sports, and facility rentals through the city’s Parks and Recreation programs.
• Transit and commuting: the Troy Transit Center connects Amtrak and local bus service. Check schedules if you plan to commute by rail or bus.
• Health care: note the nearest hospital and urgent care so you are prepared before you need them.

Quick safety tip

Utility scams are common. If someone calls or visits claiming to be from a utility, do not share payment or personal information. Contact DTE or Consumers Energy using the phone numbers on their official websites to verify any request.

Ready to make Troy home? If you want neighborhood guidance and a smooth move, connect with Madelon P. Ward for local insight and client‑first representation.

FAQs

How do I start utilities in Troy?

• Set up electric with DTE Energy, gas with Consumers Energy, and water/sewer through the city’s utility billing portal.

Who handles trash and recycling in Troy?

• Tringali Sanitation runs curbside pickup and SOCRRA handles drop‑offs and household hazardous waste; review Tringali guidelines and schedule at the SOCRRA drop‑off center.

How do I change my address and register to vote after moving to Troy?

• Update your state records with the Michigan Secretary of State and confirm registration and precinct with the Troy City Clerk.

Where do I pay property taxes as a new homeowner in Troy?

• Check due dates, payment options, and delinquent tax info with the Oakland County Treasurer; verify if your mortgage escrow pays taxes on your behalf.

How do I report a missed trash pickup or request a new cart in Troy?

• Submit requests and reports through the city’s Citizen Request Portal with your address and a short description.